1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, shipping address, payment information, and communication preferences.

We also automatically collect certain information when you use our services, including log data, device information, IP addresses, and browsing activity on our platform.

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you, personalise your shopping experience, improve our services, and comply with legal obligations.

Process and fulfil your orders

Send transactional and marketing emails (with your consent)

Detect and prevent fraudulent activity

Improve our website and product offerings

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers (payment processors, shipping carriers, analytics platforms) who assist us in operating our business, subject to strict confidentiality obligations.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and serve relevant advertisements. You can manage cookie preferences via our Cookie Policy.

5. Your Rights

Depending on your location, you may have rights including access to your data, rectification, erasure, restriction of processing, data portability, and the right to object to certain processing activities.

To exercise any of these rights, please contact us at [email protected].

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account data is typically retained for 7 years post-closure for legal compliance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a prominent notice on our website.

8. Contact

BloomShop Inc. · 123 Fashion Street, Style City, SC 12345
[email protected]